REPUTATION MANAGEMENT
Our Reputation Management service ensures that you are being seen consistently and with the correct information on every available platform. It also keeps an open line of communication between you and your audience.
Did you know that 88 percent of consumers read online reviews to determine the quality of a local business? The only thing worse than a bad review, is a bad review that goes unnoticed. Our reputation management service includes responding to reviews across each relevant platform.
We offer reputation management across the following platforms:
Did you know that 88 percent of consumers read online reviews to determine the quality of a local business? The only thing worse than a bad review, is a bad review that goes unnoticed. Our reputation management service includes responding to reviews across each relevant platform.
We offer reputation management across the following platforms:
55 percent of consumers consider Facebook – along with retail websites – as the most common place to learn about new brands and products.
71 percent say that they “somewhat” or “completely” trust the content they see on Facebook – slightly more than those who say they trust retail websites (68 percent) and online communities for product / service reviews (66 percent). Approximately 66 percent of consumers are most likely to share on Facebook their thoughts, experiences, and opinions on their purchases; meanwhile, after purchasing, one-third will connect or engage with a brand on Facebook (while only 2 in 10 will connect via the brand’s website or community). The quality and quantity of reviews on Google is one of the most important ranking factors for local SEO. And, when a person scans the search results for a local product or service in Google, the business listings that include customer reviews present greater credibility and, naturally, receive more clicks. If your search result listing shows a 4.5 star rating with 18 reviews (and your competitor listings show less), that’s strong social proof that your product or service is trustworthy.
YELPIn a recent survey of people who use Yelp for business research, 60% of respondents claimed they primarily care about business reviews over finding business near them, researching business details (hours, directions, etc), socializing or for some other reason.
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Pricing
Reputation Management is an "add-on" service that is only available as an upgrade to an existing package. To save you the most money, prices may vary depending on which package you already have.